EPS Delivery Terms and Conditions


EPS is not responsible for the fulfillment of orders. EPS is not responsible for customs fees nor are we responsible for a package that spoils due to member’s refusal to pay customs fees.

Any applicable customs fees will be the responsibility of the member unless your employer states otherwise.


EPS will insure items up to their value. EPS is not liable for the nature of any shipment affected by acts of God, acts of enemies or any government, acts of public authorities possessing actual or apparent authority, or weather conditions, strikes, lockouts, riots or civil commotions, and other circumstances beyond the reasonable control of EPS.

Couriers do not insure refrigerated or perishable items.


According to Federal law, prescription medications cannot be returned. Therefore, EPS is not obligated to accept the return of any goods except in the event of an error on the part of EPS.

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